Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at sales@vehiclewise.co.uk

General FAQs

 Monday to Friday 8:30am – 5:00pm | Saturday 9am – 12pm

For engines / gearbox enquiries please call us on 01254388860 and select option 1

For garage / workshop enquires please call us on 01254388860 and select option 2

For parts, eBay enquiries, please click the live chat button at the bottom right hand corner of the page.

For delivery enquiries please call us on 01254388860 and select option 4

We are usually available Monday to Friday 08:30 to 17:00

VehicleWise, Melbourne Mill, Water St, Accrington, Lancashire, BB5 6PX

Please contact us on 01254 388860 opt 4

Or sales@vehiclewise.co.uk

Yes, we are not the cheapest option on the market, and when it comes to reconditioned and remanufactured parts, you shouldn't be competing on price because it's very expensive to properly recondition car and commercial vehicle parts, so perhaps corners are being cut somewhere to achieve a lower price. We like to price our reconditioned parts from our highly motivated and dedicated workforce, knowledgeable technical staff, and extensive experience in major part procurement, we can provide the fastest, most reliable, and most cost-effective service.

Ordering Information

Stock indication shown on our website is updated every 30 minutes and actual stock at our warehouse may vary to that shown on the site (for example, where other orders are received before your order can be processed).

Should you order an item when this occurs, one of our sales team will contact you to advise of the earliest dispatch date.

Engine Units
Delivery and old core unit collection - £90 + VAT (UK mainland only)
 
Gearbox Units
Delivery and old core unit collection - £90 + VAT (UK mainland only)
 

(Scottish Highlands, Northern Ireland or ANY offshore UK address will be liable for extra freight charges)

Scottish Highlands includes postcodes:

AB30-38, AB44-56, FK17-99, G83, IV1-28, IV30-39, IV52-54, IV63, KW1-14, PA21-40, PH15-26, PH30-41, PH49-50

Scottish Islands includes postcodes:

HS1-9, IV40-51, IV55-56, KA27, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3

Engine Deposits

All prices quoted are an exchange price. A deposit is levied on the unit and its transport frame or container.
The deposit is refundable upon return of the old core unit and its transport frame or container providing that;

  1. The old core unit is of the same type as the reconditioned unit purchased.
  2. The old core unit is at the same dress level as the reconditioned unit supplied i.e. complete with injection equipment and timing tools/locking pins.
  3. The old core unit must display no visible external damage (for example, but not limited to: a hole through the side of the engine block, casting mountings or lugs broken).
  4. The old core unit must be drained of oil and water.

Gearbox Deposits

All prices quoted are an exchange price. A deposit is levied on the unit, its transport container or box and any straps securing the gearbox. The deposit is refundable upon return of the old core unit and its transport container or box providing that;

  1. The old core unit is of the same type as the reconditioned unit purchased.
  2. The old core unit must display no visible damage i.e. hole or crack through the gearbox casing or housing, casting mountings or lugs broken.
  3. The old core unit must be drained of oil and in a clean condition.

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